News and Events

September 14, 2017

On Sept. 13, 2017, the National Cybersecurity Center of Excellence, a part of the National Institute of Standards and Technology, published a report titled “Securing Property Management Systems: Cybersecurity for the Hospitality Sector.” This report details how the NCCoE plans to assist in the implementation of stronger cybersecurity measures for property management systems used in hospitality organizations, which include door locks, Wi-Fi networks, and guest services applications. 

May 03, 2017

Recent, high-profile hotel hacks have brought increasing attention to the hospitality sector and its cybersecurity challenges. While hospitality organizations have long supported the internal flow of information and data (e.g. allowing a hotel guest to charge dinner from the hotel restaurant to his/her room), technological improvements and customer demands have pushed hotels to offer increasing amenities, such as free Wi-Fi or mobile check-in. Through collaboration with the hospitality industry, the NCCoE is developing an example solution to help organizations strengthen the security of their property management system to better protect the business against network intrusion, data breach, fraud loss, and damage to reputation, while continuing to allow customers and guests to utilize...